About Us

Miraculous Maids was established in March of 2021 to help provide homeowners in our local community with superior cleaning services.

Contact Info

11511 160 St NW, Edmonton, AB T5M3V9

+1 (780) 702-5387

info@miraculousmaids.ca

Terms and Conditions

Welcome to miraculousmaids.ca!

These terms and conditions outline the rules and regulations for the use of Miraculous Maids inc's Website, located at https://www.miraculousmaids.ca/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use miraculousmaids.ca if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing miraculousmaids.ca, you agreed to use cookies in agreement with the Miraculous Maids inc's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Miraculous Maids inc and/or its licensors own the intellectual property rights for all material on miraculousmaids.ca. All intellectual property rights are reserved. You may access this from miraculousmaids.ca for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from miraculousmaids.ca
  • Sell, rent or sub-license material from miraculousmaids.ca
  • Reproduce, duplicate or copy material from miraculousmaids.ca
  • Redistribute content from miraculousmaids.ca

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Miraculous Maids inc does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Miraculous Maids inc,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Miraculous Maids inc shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Miraculous Maids inc reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Miraculous Maids inc a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Miraculous Maids inc; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Miraculous Maids inc. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Miraculous Maids inc's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Verbal Abuse and Threats Policy

We have a zero-tolerance policy for verbal /Physical abuse or threats towards our staff. Any client or visitor engaging in such behavior will have their access to our website and services immediately terminated. Legal action may be pursued if the abuse or threats violate applicable laws. Clients are responsible for full payment of outstanding invoices or bills in case of termination due to verbal abuse or threats. By using our website and services, clients and visitors acknowledge and agree to comply with our Verbal Abuse and Threats Policy.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

On-site verification

Prior to beginning cleaning, the cleaners will complete an on-site walkthrough to confirm the scope of work matches the signed quote. Should the quote be insufficiently priced for the scope of work, a minimum of $100 fee will be added to the invoice. Following the completion of services, a final walkthrough is required to verify all areas of concern are addressed. If a final walkthrough is declined or if you are not present to complete a walkthrough, return visits to correct outstanding concerns are subject to additional fees.

Notes and Exclusions

The Sparkle

  • Payment prepaid or credit card on file.
  • All quotes are provided by our estimators and must be approved prior to cleaning.
  • Requests for extras must be approved 24 hours before appointment
  • $80 cancellation fee with less than 24 hours notice
  • Full payment for cancellations with less than 1 hour notice
BASIC CLEANS DO NOT INCLUDE THE FOLLOWING:
  • Lights and fixtures
  • Windows
  • Window Tracks
  • Blinds
  • Moving heavy items
  • Major tidying
  • Laundry services
  • Washing dishes
  • Animal Messes (feces, vomit etc...)
  • Insect Infestation
  • Walls
  • Stain, ding, or paint removal
  • Inside cabinets
  • Inside Appliances (Fridge/Dishwasher/Oven)
  • Dangerous Goods or Areas (Drugs- Blood-Bio Hazards)
  • Garages
  • Tv and Computer screens
  • Glass on fire places

Deep Sparkles

  • Payment prepaid or credit card on file.
  • Requests for extras must be approved 24 hours before appointment
  • $80 cancellation fee with less than 24 hours notice
  • Full payment for cancellations with less than 1 hour notice
DEEP CLEANS DO NOT INCLUDE THE FOLLOWING:
  • Moving heavy items
  • Major tidying
  • Laundry service
  • Washing dishes
  • Animal Messes (feces, vomit etc...)
  • Insect Infestation
  • Stain, ding, or paint removal
  • Inside cabinets
  • Dangerous Goods or Areas (Drugs-Blood-Bio Hazard)
  • Garages
  • Fronts of pictures and paintings
  • Tv and Computer screens
  • Glass on fire places

Sparkling Moves

  • Payment prepaid or credit card on file.
  • Requests for extras must be approved 24 hours before appointment
  • $200 cancellation fee with less than 24 hours notice
  • Full payment for cancellations with less than 1 hour notice
DEEP CLEANS DO NOT INCLUDE THE FOLLOWING:
  • Moving heavy items(heavy items will only be moved if it is safe to do so)
  • Major tidying
  • Laundry service
  • Washing dishes
  • Animal Messes (feces, vomit etc...)
  • Insect Infestation
  • Stain, ding, or paint removal
  • Inside cabinets
  • Dangerous Goods or Areas (Drugs-Blood-Bio Hazard)
  • Garages
  • Fronts of pictures and paintings
  • Tv and Computer screens
  • Glass on fire places

The Lil Sparkle

  • Payment prepaid or credit card on file
  • The "Lil Sparkle" is only bathrooms and floors
  • Requests for extras must be approved 24 hours before appointment
  • $50 cancellation fee with less than 24 hours notice
  • Full payment for cancellations with less than 1 hour notice
BASIC CLEANS DO NOT INCLUDE THE FOLLOWING:
  • Lights and fixtures
  • Windows
  • Window Tracks
  • Blinds
  • Moving heavy items
  • Major tidying
  • Laundry service
  • Washing dishes
  • Animal Messes (feces, vomit etc...)
  • Insect infestations
  • Walls
  • Stain, ding, or paint removal
  • Inside cabinets
  • Dangerous Goods or Areas (Drugs - Blood - Bio Hazards)
  • Garages
  • Fronts of pictures and paintings
  • Tv and Computer screens
  • Glass on fire places
  • Any Dusting
  • Kitchen
  • We use our own products that we know to work well. If you would like us to use your products, please leave out for cleaner.
  • Photos and videos may be taken of your home for marketing and promotional purposes, if you are uncomfortable with this please notify us beforehand.
  • If at any time our key or code does not work, full payment is still required.
  • Please ensure the alarm company knows about us and if there is a security code please provide us with one.
  • Please ensure aggressive animals are secured. Friendly animals are always welcome.
  • In case of emergency, we will contact emergency services and then notify you.
  • Tips are appreciated but not necessary.Please do not leave gifts or edibles.
  • We try our best, for any questions or concerns please contact the office at 780-702-5387 or email at info@miraculousmaids.ca .
  • Please note we do not work Civic or Stat Holidays. If you need to reschedule please let us know at least 7 days prior. These days do not effect your price.